More on Resume Fraud


By Maureen Aylward

The CEO of Yahoo lied on his resume and was forced out. Several other high profile CEOs have done the same in industry and academia. We asked our Zintro experts to offer tools and ideas that boards of directors or company executives can use to research and combat resume fraud.
Don Richard, a healthcare services director and recruiter, says that people are waking up to the reality that the competition for top talent is here to stay. “Unfortunately, few have woken up to the reality that it is not as simple as once thought to trust the resumes of the individuals being considered for top posts in organizations,” he says. “As a recruiter, I have spent the last 12 years finding the best talent for clients, and I am still shocked when I hear stories like the dismissal of the Yahoo CEO for an oversight that seems so easily avoidable.”

Richard says that it may seem counterintuitive to think that paying a top recruiter can save a company money, but consider the cost of hiring the wrong employee. “An experienced recruiter brings years of expertise in evaluating human capital to the job and takes the time to research the historical background of each candidate,” says Richard. “The internet has made it easier to verify facts if you know where to look and take the time to conduct the research. That is where a trained nationally certified recruiter would be a great benefit.”

Warren Olson, a former high profile private investigator in Southeast Asia, says as a rule of thumb, he advises company directors/HR executives to take little notice of academic credentials until such time as you have made a shortlist of candidates. “At that stage, without exception, employers must validate all documentation by contacting the alleged issuing body directly and asking for confirmation,” he says. “In this day and age, fraudulent certification can be produced in moments. In South East Asia, fake copies often originating from Malaysia are identical to the real thing.”

Olson says that as a basic reference, ask the candidate to name his or her mentors. “You spend a number of years completing degrees and work closely with course mentors, so any legitimate graduate will know immediately who taught or coached them,” he says.

What do you think?

For Experts (client-seekers): Are you interested in marketing your services to Zintro’s Clients? It takes just a couple of minutes and is free to sign up as a Zintro Expert. Relevant projects will automatically be emailed to you. Click here to sign up.

For Clients (expert-seekers): In under 90 seconds, you can contact hundreds of relevant business or technical experts within any industry sector. Click here to post an Inquiry (free & anonymous).

Or, do you want to learn more about how Zintro works? Click here to view Zintro’s knowledge-base

Zintro has experts in every industry sector, across every job function, in every geographic region. Recently, some of the following topics have seen a inquiry activity:

How to tackle resume fraud


By Maureen Aylward

The CEO of Yahoo lied on his resume and was forced out. Several other high profile CEOs have done the same in industry and academia. We asked our Zintro experts to offer tools and ideas that boards of directors or company executives can use to research and combat resume fraud.

Martin Dirks, an expert in investment management, says that any organization as large as Yahoo could easily contract with a vendor that focuses on background checks. “This would be the most efficient approach for them. Smaller companies can simply use the time-proven approach of calling the most important organizations on an individual’s resume to verify education or work experience,” he says. “People’s behavior is usually consistent. Past behavior is most predictive of future behavior; an individual that commits resume fraud has a higher probability of committing other employment fraud. It is foolish to assume that resume fraud could not happen. The modest expense to investigate resumes should be viewed as a cost of doing business.”

Jeffery Klink, an expert on fraud issues, says that resume fraud is all too common. “The average employer is likely to be defrauded again and again, unless safeguards are instituted that assure that what is claimed by the job applicant is true. I advise employers to assume that nothing is true on a resume, unless verified,” says Klink.  “There are many types of verification tools, but they need to include checking educational credentials either directly with a school or using third-party clearinghouses that sell data regarding degrees earned.”

Klink suggests that when checking employment experience, don’t rely on the reference provided by the applicant, but rather go straight to HR or another source inside a company, where possible. “When hiring for an important position, consider researching media records, bankruptcies, or other job-related data sources. I found that a CEO had falsified his job experience by finding a press release that had been issued from a prior employer. In all circumstances, play by the rules, don’t utilize social media sites, which are often wildly inaccurate, and don’t do searches that violate EEOC or other legal requirements,” he says.

What do you think?

For Experts (client-seekers): Are you interested in marketing your services to Zintro’s Clients? It takes just a couple of minutes and is free to sign up as a Zintro Expert. Relevant projects will automatically be emailed to you. Click here to sign up.

For Clients (expert-seekers): In under 90 seconds, you can contact hundreds of relevant business or technical experts within any industry sector. Click here to post an Inquiry (free & anonymous).

Or, do you want to learn more about how Zintro works? Click here to view Zintro’s knowledge-base

Zintro has experts in every industry sector, across every job function, in every geographic region. Recently, some of the following topics have seen a inquiry activity:

Yahoo CEO and motherhood


 

By Maureen Aylward

Marissa Mayer, who was recently named Yahoo’s CEO, is expecting her first child in October. The appointment has brought up again the issue of motherhood and professional careers. We asked our Zintro experts to lean into the issue and shed some light on it.

Charlotte Tomic, a public relations consultant, says that motherhood and business is a perennial issue because the reality for many women is that unless they want to advance in their career, they must be workaholics who can show they can work the hours necessary to be true leaders in a company. “This is true of lawyers trying to become partners or businesswomen trying to become CEOs. The reality, however, is that many women defer having children to advance their careers and then realize that they waited too long to have children. On the other hand, women who are financially well-off can hire nannies to take care of their babies, a luxury most other women can not afford,” she says. “The separation anxiety experienced by both classes of women from their babies is difficult but necessary if a woman wants to show her willingness to do whatever it takes to become successful.”

Jim Craig, an expert in sustainability strategy, says that Mayer is an ideal choice for the role, being an accomplished software engineer who has held various high level positions at Google. “But, the ‘problem’ with Mayer isn’t that she is a woman, the problem is that Mayer is about to make that wonderful transition from womanhood to motherhood. And that is the issue Mayer is facing,” says Craig. “In an age when there is supposed to be equality in the workplace, when woman can get to the top jobs, were the glass ceiling has at been removed, Mayer faces the seemingly impossible task of being a mother in charge of a multibillion dollar corporation. Why should this be a problem? It would seem that despite there being more women in top jobs there is still a dark, hidden and insidious form of discrimination taking place.”

Craig cites a Stanford study on the impacts of motherhood and careers. Participants received two CVs for a management consultant position, identical in every way, except one listed membership of a Parent Teachers Association (PTA). According to the participants the mother was 79 percent less likely to be hired, 100 percent less likely to be promoted, and be offered a salary $11,000 less.

“To deal with global issues such as climate change, poverty, and ecosystem destruction we need very different, very collaborative, and enlightened thinking. If we use the reaction to the hiring of Marissa Mayer as a barometer of how close we are to this new way of doing business, I think it’s fair to say, we are a long way off,” says Craig.

Brent Norris, a systems thinker and sustainability expert, thinks that Mayer stands out in a room of standouts. “She is vibrant with the ability of a politician to attract your innermost trust. Mayer will drive her Stanford, Walmart, and Google experiences through board meetings and pep rallies. For me, Mayer’s appointment represents a sincere risk on Yahoo’s behalf and one that will be welcomed by everyone, but it will be challenged and securitized greatly by shareholders that have tolerated Yahoo’s recent issues,” he says.

What do you think?

For Experts (client-seekers): Are you interested in marketing your services to Zintro’s Clients? It takes just a couple of minutes and is free to sign up as a Zintro Expert. Relevant projects will automatically be emailed to you. Click here to sign up.

For Clients (expert-seekers): In under 90 seconds, you can contact hundreds of relevant business or technical experts within any industry sector. Click here to post an Inquiry (free & anonymous).

Or, do you want to learn more about how Zintro works? Click here to view Zintro’s knowledge-base

Zintro has experts in every industry sector, across every job function, in every geographic region. Recently, some of the following topics have seen a inquiry activity: